Social AutoMart

Purchased a vehicle from here about 1 year ago. It took about 2 days before it started leaking radiator fluid so I took it by the dealership and of course they refused to fix it. I believe their exact response was, “we don’t have a mechanic here.” So I ended up replacing the water pump 2 days after signing for this vehicle. Two days later I go to fill up the vehicle and as it gets to full I hear the sound of liquid hitting the ground. I look between the cab and the bed and gas is pouring out of the top of the fuel tank where the pump is attached. I bring this up to the owner of the dealership, of course it’s the same old story and he had no idea it had this issue. Fast forward another month and more problems are popping up. The engine light, abs, and brake warning lights come on randomly and the fuel gauge is off by a quarter of a tank. I was lucky enough to find out about the gas gauge situation after running out of gas and walking a mile in the rain. The two times I went back with issues I noticed that they had someone working on two different vehicles, I guess those were having issues before they sold them. One year later and I’ve had to replace the radiator, which I was able to do myself so it only cost about $300. Unfortunately the rack and pinion also had to be replaced which I cannot do, so I had to pay over $1000 for that. The repair shop also suggested another $4000 worth of repair work that will effect the drivability of the truck in the near future, but hopefully the piece of trash I was sold will be paid for by then. I won’t be going back here and I would highly suggest that no one else ever do business with the dealership.

One of the newest dealerships in Hot Springs, Social Auto Mart is quickly becoming a top-notch place to buy great vehicles at truly fair prices. Brian Albey, owner of Social, is one of the nicest people I've met. He has an easygoing, bright personality who seems willing to work with the customer on a relaxed level, far from the overzealous, pushy types typically found at auto lots. His dedication to make sure his customers get into the right vehicle for them and be able to purchase it reasonably, no matter their credit situation, really makes Social Auto Mart stand out as a premium business in an ever-competitive market. I left feeling like I was truly respected and given the best pricing I would find anywhere. Highly recommended for any buyer who's not looking to be pressured into something they don't really want or need. If you're looking for a great car, truck, or SUV, definitely give Brian and his team a look.