Map
Detailed Information
- Place Types Storage
- Address 1122 Gum St, Conway, AR 72032, USA
- Coordinate 35.0952987,-92.4275106
- Website https://www.waller-storage.com/self-storage-conway-ar-186012?ut
- Rating 3.1
- Compound Code 3HWC+4X Conway, AR, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
I went to get my stuff that I had stored here from college - pictures, clothes, furniture, decor & books and it was just has I had left it. I had to call a couple of times with questions and the customer support person was very helpful. I did keep my stuff there longer than planned, but I never had to worry about forgetting to pay my rent with the auto pay option. So pleased I chose this place.
The rental process was easy at the kiosk. I had trouble with my credit card, so I pushed the help button and a nice lady came on the screen and walked me through what to do. The unit was very clean and I have enjoyed the ease of access using my gate code. I also like that I can pay online, by phone, or at the kiosk. I have been here several months and my stuff is been kept clean & dry. Not sure why their rating isn’t higher.
We stored our stuff here for over a year while waiting on our house to be built. We were hesitant to rent due to some of the reviews, but decided to take a chance because it was so close to the interstate and we are SO glad we did. It was clean, easy to access, and paying online was so convenient. We rented right at the kiosk and then used the gate code to access our unit. There were only a couple of times that we had questions and they were answered in a timely manner both times.
Should be zero stars but in order to leave a review ya have to leave a star.. let me start by saying its rat and roach infested and I have already left a review that had pictured evidence of such and it was removed so I'm reposting also management it's a joke because its non-existent and they NEVER call you back I had several issues and not once got a call back.. this place should be shut down honestly.. we had a lot of damage to our belongings and had to bug bomb our newly built home because of the nastiness of this place even if you have to pay more I urge you to go somewhere other than here
Avoid at all costs. Located in a terrible neighborhood and WHEN your unit does get broken into, you will find out on your own, months later. They won't contact you. They just change your lock and hope you quit paying your bill, so that you never find out. Your items on not insured either. The insurance is to cover damage to the unit. Don't put your personal items in their hands, you will regret it.nnIn response to the owner: I was never a customer, my mother was and you took advantage of her. Her belongings were stolen, you never notified her and by the time we found out by her key not working, the criminals were caught, served their sentences and my mother's belongings were sold at the police auction due to being unclaimed for so long. You didn't notify because you wanted to keep collecting payments. You knew if we were told it was robbed, we would have cleared out and closed the account. Inexcusable business tactics and if wasn't for your friends' biased reviews, you'd be down to one star.
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