Car-Mart of West Memphis

If your in the West Memphis or any of the surrounding areas please stop in and visit Car-Mart of West Memphis. I had the distinct privilege of working with Mrs./Ms. Barbara who helped me diligently find a vehicle that was within my budget and this wonderful woman has a lot of patience and compassion to help with all your auto needs. Mr. Jarvis is truly on point with getting your vehicle ready for a test drive and get anything fixed to make sure Car-Mart is putting a good running vehicle on the road for you. And last but surely not least please see Mr. Quin for all your closing, titles, general questions and any other bumps that may occur with purchasing a vehicle. The staff is excellent in customer satisfaction and I am very grateful for all their help.

I had an excellent experience with Car-Mart! My salesman (Jarvis) has excellent customer service skills. I would like to say Thank You. Everyone that help with the process gave me and my mom respect and made us feel very welcome. I want everyone to know that your customer service was very well appreciated and Thank You! ❤ud83dude0a (I love my vehicle).

I really appreciate Marquin for helping us get a car for our daughters. They were starting to get license and we didn’t want anything expensive! He kept his eyes open and called us when he had something. The General Manager was amazing as well by coming out to greet us and asking if we were satisfied! Thanks

I wish my experience was as good as a lot of others. My car broke down in the middle of the street. They came and got my car and towed it who knows where. And THATS IT!!! (I had to walk home to the other side of Memphis literally, because I THOUGHT I had a reliable car.) I haven’t heard ANYTHING about my car. And when I call I get a promise of a call before they close on the status. But I hear nothing so I have to call THEM the next day and hear the same exact thing over again. NOBODY seems concerned about getting my car back to me nor even the status of the car. I have NO other vehicle to get around in thus causing me to spend UNNECESSARY money on Ubers and Lyfts. It’s $30 one way by Lyft to get to my job. Then I have to get home. Another Lyft. NOBODY is concerned about any of that. BUT they ARE however Concerned about that payment that I CANNOT pay right now due to spending UNNECESSARY money on rides when I should have a reliable car and pay my car note ON TIME. And to top it off they want me to spend more money catching a ride to come and verbally tell them in person that I can’t pay my note and make to arrangements (that I AM going to keep) and then spend more money to go back home to spend money to get to work. I let them know over the phone my plans to pay half my note now and the other half with my next payment due to all of this and they still insist that I come in. I HAVE NO WAY THERE!!! So far they have only shown that they only want the $$$$$$$$. Screw YOU, what you going thru and what THEY putting you thru. Just pay that car note.nUpdate: Mr.Roy made everything right. He is really a sweetheart. I’m not sure what was wrong with my car but he put me into something else. Car mart and Mr. Roy Knowles is a good place to shop for a good used car. If it’s not right then it will be when he is done. Thank you so much Mr. Roy (and Jarvis lol).

Very busy place, but staff was patient and polite. I purchased a vehicle through Jarvis who's very knowledgeable about vehicles he's selling. Quin assisted with the paperwork ensuring that I understand the paperwork and process of the purchase. I would definitely recommend the next customers to these two gentlemen. Although the rest of the staff were very polite and attentive.