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New Mexico Bank & Trust
New Mexico Bank & Trust
New Mexico Bank & Trust
Reviews
Elaine Patterson (10/07/2020)
With the lobby closed,I am only able to use the drive up and have to walk up since I don't have a .vehicle. afraid I will get hit, and I'm not a fan of having people in cars overhear my business. Is the lobby open now or what ?
Anita W (08/23/2019)
Always always wait at drive in window. Terrible customer service. One car three cars 10 cars, doesn't matter... aways waiting.
A. Thompson (10/03/2017)
I wish I would have never opened an acct at NMB&T. I am from out of state and needed a checking acct to pay bills while in Santa Fe. I told the teller, Ruth it would be a short term acct and that I would be out of state in a month and would need to close the acct at that time. I was never able to log in to online banking, either on my phone or on my laptop and for that reason have been charged an additional fee!! When I call the branch to explain, I am brushed aside and given a 1 800 # that does not even work. I have sent a check in the mail 2 weeks ago and have had to call numerous times to check if it has received. Communication, customer service and online banking here at this bank is terrible. I don't know what else they could do that would be worse.
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