A & J Ray RV & Motorhome Repair/ Ray RV & Motorhome REPAIR (Traveling Camper Repair)

Came earlier than expected, worked until the job was done. Very professional, personable, and knowledgeable! Great pricing. Highly recommended!

Joel saved my family’s vacation. A tire shredded and we lost our hub/brakes due to poor bearing grease, and nearly wrecked. He came out to the middle of nowhere to get us up and running, and even taught me how to properly maintain in the future. All within 24 hours of being stranded. He is a good man, and we will be forever in his debt.

If we had read the reviews before we took our motorhome we would of ran the other way, but I guess you live and learn. We needed our brakes fixed and he said he could do it and take a couple of days. Rotors were warped and he said he had to order parts and they would take 3 days to get in. We could of bought the parts at Napa that day but he assured us he could order them. Long story short , he will not return calls or texts. We went to pick it up several times and he assured us it would be fixed quickly. Gave him deposit thru PayPal. When he finally said he fixed them he was to give us an invoice and refund what was due us , said he would email invoice and give us credit on our card. We waited all the next day and nothing, wouldn't answer calls or texts. Finally text him and said if we did not hear from him we would be forced to call our CC and PayPal which we ended up doing. And our CC gave us our credit. Also he said he checked back brakes and greased which he did but had broke the cap off where you grease and stuck it back on broken. We ended up having to get another cap and fix the brake shoes on tag axle that he said was ok.

We paid for a awning and supplies to fix the roof. Said it would be done in about two weeks. One month plus almost two weeks later, he finally fixed the roof, but we never got the awning . My husband finally went out to get our camper and that Jaker said he was “done” with us and accused my husband of threatening his wife. And we will be taking him to court.nThis Jaker had a ton of excuses and sob stories every time we went out to check on the progress of our camper. He made no effort to contact us or take our calls.nHe was very animate about keeping his five star rating but never followed through with his promises.

Joel did nothing we had a contract for. I paid for a hot water tank, plumbing repair, an inverter and electric upgrade. Kept my Airstream trailer for four months, kept putting me off telling me he needed more time. Hundreds of sob stories later. I go to pick it up and nothing’s done, with more promises that he would come to my home and finish it. When he didn’t show up my husband went back and asked for the parts we paid for. He doesn’t have it. Won’t answer my texts or phone calls. I am taking him to court! Update: (spoke to them and they are wanting to make it right, if so I will change my review)