Lacamas Athletic Club

I absolutely love the instructors at this gym! The studio and swim instructors are all highly qualified, professional and friendly to boot. This gym is a locally owned institution, and it has a great community vibe. The front desk staff (especially Amy) are also friendly and accommodating.

We are with Lacamas for more than 10 years. The only reason I chose it is because it is right in the middle of my work and my house. We paid in full for one year contract with family of 3. This membership should allow us to use all facilities and group classes free of charge. Now in the middle of our contract and pandemic, they force us to change our contract to use weight room only. If I want to join any group class, I have to pay extra $45 per month for only one class per week for one person. This is more than other clubs like Crunch one month fee which can use every equipment and attend any classes. So I asked to early terminate my contract but it is not allowed. I think this club is horribly managed by owner and GM. It is definitely not worth to try! I will not renew my contract for sure!

Travis is super friendly, informative, and accommodating. Hands down one of my fav staff at the club! I joined the club back in July for my low back rehab. He has been going above and beyond every time I used the facility. Highly recommend!

I highly recommend skip this club and go to some other club.nManagement is not good at all and they always try to squeeze with all extra stuff. it's not worth going here you and your kids.

So very disappointed in their customer service. I spoke with Ross prior to having surgery about freezing my account, they intentionally would only block out a month at a time and I was told to keep calling to extend it. I knew at the beginning how long my bedrest would be but they wouldn't extend it the entire time. And every month I called like i was supposed to. In April they did not answer (closed due to Covid) when I called to extend my hold and they ended up charging me for May 1. I was told I would not be offered a refund because I had no proof of my attempt, I asked for the charged to be reversed right away. I've tried multiple times to try to get some type of compassion but they really don't seem to care. It seems obvious they hope for customers to forget their extension and charge a month here and there. I was never allowed to do a full freeze for the duration of my recovery.