Superior Mazda

Superior Mazda is, quite literally, superior to any dealership that I have worked with in the past. My wife and I found an used Toyota Highlander here online, even though we lived in Maryland, and Rex Williams was remarkably honest, patient, and helpful in facilitating information and finalizing the deal via text and phone.nnTwo weeks after buying the car, we needed an extension on our temporary tags due to the COVID-19 shutdown. Williams came to our rescue quickly, even though there wasn't anything in it for him.nnWe would like to recommend Superior Mazda and Williams, who is the antidote to used car salesmen jokes, without reservations.

I don't ever write a review so that should tell you something right off the bat. I found the exact vehicle I was looking for and spoke with a sales associate named Jose Serrano. He was very professional and had a very good attitude towards everything, I highly recommend Jose Serrano. So I flew up to look at the vehicle and inspected it from literally top to bottom. Took it for a drive and noticed something was very wrong with the power steering. It was really stiff and made a noise. I brought it to Jose's attention and even he noticed. After getting it checked, we find out there was metal shavings in the power steering pump. As this was all happening I can also tell you that the sales manager named Rusty Jackson was also very professional and actually took the time to listen to me on what was going on with everything. Since the parts wouldn't be in to fix it all until the next day Rusty was very generous to give me a loaner vehicle and also pay for my hotel stay. There was also another gentleman that was involved in this and his name was Michael Carter. He is the service manager and I can also say he was very professional and had an awesome attitude towards everything as well. After everything was fixed, I was on my way and it drove perfect on the way back home. The reason why I am giving them a five star even with everything that happened is because they took the time to listen and understand everything from their customer and also hands down those 3 guys that I dealt with were the best. I got this vehicle for a very good price. If I am getting another vehicle regardless of where I am at in the United States, I will come back to see Jose Serrano again. Thanks again gentlemen!!!

I had such a great experience getting my CX-5 serviced here. Scott was super knowledgeable, nice, and great at explaining what was going on with my car. He even shared a video of the technician's check-up so that I could better understand my car's condition.

When I purchase a car at Superior Mazda I did not have my title. They said no problem...they would get a duplicate. They did obtain one from Arkansas. If you check for the cost of a duplicate title they state that it is $10. However Superior Mazda wanted to charge me $75. Almost eight times what they paid. The day I was buying my car they did not have any customers.nSo they had plenty of time to order one as they were not busy.nThis definitely soured me on their dealership. What other excessive charges would I face in future dealings with Superior Mazda???nGood luck dealing with them.nThey are not the only Mazda dealernIn Arkansas. Also check Missouri.nHave a great day.

Amazing!, I had my SUV serviced today, and such great service. They even emailed me a video going around my car, showing how my brakes and rotors were, checked suspension, topped off wiper fluids, showed how they checked the tires. Such professionalism ! Rotated my tires, oil change. Highly recommend!