Performance Auto Repair

These guys do great work at very reasonable prices.

Told me I needed $1400 worth of work and that my vehicle wasn't driveable. Second opinion said that there was no problem with the vehicle. I went through each part he recommended replacing individually and only two of those items needed to be replaced which would have amounted to less than $200 according to his quote.nnMy wife's van was driving a little rough on the interstate so I took it in to get it checked out. I'd rather deal with something before it's a problem than have to deal with it on the side of the road. I went to Performance because it was close to my house, but this was the first time I had ever been there. The guy kept it for an hour, then called to tell me that he had bad news. The rear calipers wouldn't engage and needed to be replaced along with the pads, rotors, and hoses. The front pads were down to metal on metal and had gotten so hot that the rotors had warped and damaged the calipers. The pads, rotors, calipers, and hoses would all need to be replaced on the front. I was looking at $1080 in repairs. I went to pick it up and he told me that he shouldn't let me leave because it was too dangerous to drive. He charged me $40 for looking at it and I left to get a second opinion. When I got home and looked at the quote he had printed me, I saw that he had raised the price to over $1400.nnI took it to another mechanic and didn't tell them anything that he had said. They took it for a drive, but didn't notice anything out of the ordinary. They put in on a lift and couldn't find any problems. They took it for another drive and looked at it again, but they still couldn't find an issue.nnI decided to buy all the parts and take my tires off one by one to check each thing the guy at Performance had said was wrong. I don't know enough to diagnose a problem, but I know enough to replace pads, calipers, and rotors. I checked each pad, rotor, and caliper. The only problem was uneven wear on the driver's rear rotor because of a defect in the pad. It wasn't obvious or dangerous, which is why the second mechanic didn't notice it. I replaced the defective pad and damaged rotor, then replaced all the other pads just because I already had the tires off.nnThis guy clearly thought I was stupid enough to pay him $1400 to fix problems that didn't exist. I normally prefer a small, independent shop like this, but this was the worst experience I had ever had with a mechanic. I will never go back to Performance and you shouldn't go there either.

Fast friendly and great customer service