Uniform Destination

I went in there today to get new work clothes. First time in there. Judy helped me and was very friendly. We made small talk while she was ringing me up. I definately will be going back soon.

WORST customer service EVER. Judy Kramer was very nasty and unprofessional with me from the moment I walked into the store up until I left. Store hours are posted online, 10am-9pm. As soon as I walked in, she said she was closing in 5 minutes (at 7pm). I picked a scrub within 2 minutes when she said that I was very inconsiderate for wanting to try on a bottom scrub. I, of course, wanted to try it on if they don’t do refunds. My transaction was completed by 7:02 pm. I usually shop here and never had this type of experience.

I live in Vancouver, but drive the long distance to this store because of the great prices. I especially love the “closeout deals”. This store has been my go-to for years. Although it had been sometime since my last visit, I’d been in a total of 3 times this past week, spending over $300. Last Saturday, the store had about 5 customers and only one employee (Judy was the name on my receipt) allowing customers to try on clothing, even with COVID- 19. I loved what I purchased so much, I came back to the store yesterday, to see if they had more colors in the items I bought. They were completely out, but purchased 3 different tops. One of the tops I didn’t try on, did not fit- so I came back today to exchange. Judy did not allow me to try on the clothing to my surprise. When I asked Judy what changed since my last visit, she yelled, “I already told you why!” Judy’s reasoning was that she was “by herself” and she couldn’t man the dressing room. First of all, Judy allowed me to try on clothing last time when there were the same amount of people and she was also by herself. Secondly, at that point she was NOT by herself. There was another employee working the register.nI’ve worked customer service for several years before having a career in the medical field. I get that people can be annoying and situations can get overwhelming.... You should NEVER be rude, disrespectful, or yell at customers especially if they are driving long distances to shop and spend good money in your store.nI understand that I myself will not make a direct affect on the profit of this store- But I will never return to this establishment because of how rude Judy was. Take my advice, and spend the extra money somewhere else where you will not be treated this way! In this case, you get what you pay for and saving money is NOT worth it!

Call yesterday to the store they said they carry chef shirts and I drove 30 minutes to the store to find out they do not. Absolutely horrible customer service and a complete waste of my time.

Literally just left there, and only purchased scrubs because I need them for work tomorrow. I walked in, no one greeted me, and the older lady with black hair, whom I assume is the manger was berating the young co-worker who was with her today, all while complaining and talking I’ll about another employee. So unprofessional and off-putting. I was the only one in there for a good 30 minutes, and no one said a word to me, except for the young girl who finally could get away from the manager. Finally, another older couple walked in, and then was snapped at from the manager because they walked in the wrong door. Unbelievable. I will be taking my business elsewhere.