REDIMED – Belmont

Great and experienced therapists with in depth exercises and recovery plans. However, the branch has bad responsive rate from reception when answering phone calls. First thing in the morning and I get to be put on hold with an automated operator saying they are experiencing high volume of calls? Like, really? And I only got to experience once after waiting for estimated 10 mins. I hope they tend to phones as good as they tend to customers face to face.

Although they may be open the phone allways rings and and no one ever answersnNow i cant get cleared to go back to work thanks redimednBE BETTER

I have been in a few times the last couple weeks with a finger injury and have had the pleasure of being seen by the nurse Theresa, she is just so bloody nice! The staff at the front desk are funny and so down to earth, I actually look forward to coming!

Have had great service from the team over the last couple months. Always do their best to accommodate booking appointments. Quality caring doctors. Friendly staff. Bit of wait time when calling though.

I arrived 10 minutes before my scheduled appointment time. After waiting 45 mintues, and after the person next to me enquired how long the wait would be, she was told the doctor is 2 hours behind. My appontment was 30 minutes after hers. Some communication would have been appreciated. I walked out and won't be coming back.