Billy Guyatts

Excellent customer service as per usual. Good advice, better than price matched the on line prices. Family run business. Worth supporting as they really look after their customers. We bought two fridges and one large LCD and saved close to $1,500. Thanks guys.

My item was received damaged, which is going to happen from time to time. The customer service that followed was brilliant. I wasn't bounced around from person to person; I dealt with one agent, Marita, who handled the issue from start to finish and organised a replacement promptly, despite me being in a rural location. Marita was a pleasure to deal with and I wouldn't hesitate to buy again from Billy Guyatts after this experience. Thanks for going the extra mile.

Very impressed with their Customer Service and competitive prices. Ordered a new washing machine which we knew would be low stock or out of stock. They kept great communication as they discussed the status of the machine stock with the vendor and somehow managed to deliver our new machine within 4 days of ordering though the original quote was 2-3 weeks! Beyond that the delivery guys were great and also took away our old machine for free!

Disappointing overall experience. Bought a $600 appliance as a birthday gift, it was lost/delayed by Australia Post and Billy Guyats wants to charge a 20% restocking fee to return (when/if it ever arrives) so I'm now in a position where i have no gift to give or will be $120 + postage out of pocket. Wouldn't use again.

Easy transaction, fast delivery! Would recommend!