Australia Post - Lara LPO

Overcharging!nMy wife went to post some art in a tube (which was already paid for) it weighed under 250grams and the lady tried to charge her for item over 500grams. she told my wife its charge by size not weight and every other Australia post is charging wrong. this is incorrect you are charged by weight not size in small parcelsnnwe have checked prices at 3 other post offices and have checked with an Australia post worker that we know to see what the correct price is for post.nnthe lady serving was abrupt and rude scoffing at my wife when my wife mentioned that she was charged a different price at another post office.nnwe have reported this matter to Australia post customer service. dont fall for any of there tricks at this post office.

Went to purchase x2 registered post envelopes to send important documentation, 1. language barrier was very difficult, 2. lady tried informing me to put my address on front, I looked at her confused and said never mind and took my envelopes and went to corio post, lady there explained everything much better. Just use corio from now on i think.

Poor experience when lodging a TFN request. All people in the Post office did not understand that a certified copy of a birth certificate was a legally recognised form of identification. Had to call the ATO just to lodge a complaint.

The Australia Post staff went out of their way to helpnAnd were very patient with usnWe had some printing to be donenThank you

Dishonest.... partner went to collect a parcel ans was told he had to collect it the next day. He was then told they were open on Saturday morning and he would be able to collect the parcel then, only to turn up to find it closed. Makes it difficult for those that work 9-5 Monday to Friday.