Bupa Adelaide CBD

Being an overseas visitor, I didn’t understand how insurance works in Australia. The consultant I saw was very patient and kind, explained what will be covered and what not, and answered all my questions and gave very useful recommendations, not just about insurance. Definitely beyond my expectations on an insurance company. Feels like they really care about their clients. AND they can speak my language! Great location as well, I can go shopping and easily walk in and have a chat.

Very helpful. And explains well

Very bad servicenThey dont even deserve one star.nI had medical examination on November 2020 amd they haven't submitted my results to department of home affairs. I m facing this issue since last 1 month, because of their laziness I haven't got my visa yet.nVery disappointed and very angry on bupa service.nnAustralian government should change their centre for examination from bupa to another clinic.

Trip into town to process claim refunds before the end of the calendar year. Shut at 1pm. No signage / explanation. Phone service abyssmal - I hung up after a fifteen minute wait period. No call back option. Tardy.

On this web page it states that the Bupa store is open until 5pm. After a trip to the city, paying for parking, to find the store shut was most irritating!nnWithin a short time I received a call from a Bupa representative regarding my earlier disappointing experience. Following a friendly discussion, I was satisfied that a misunderstanding had occurred. I am now quite pleased with Bupa's response to my criticism and grateful for their concern. Top marks Bupa!