Chemist Warehouse Maryborough

I have been going to this pharmacy for years & I have no idea why. The service is appalling. The staff (except for two women Georgie & one other) have ZERO customer service skills. The wait times to fill a prescription or to simply have a label put on a box of pills is astronomical and unacceptable. Social distancing is impossible when you have a cluttered store & 20 people all standing around waiting for their medication - all whilst the pharmacist on duty is having a laugh & a chat to the other staff members. I recently waited 35 minutes for one script to be filled (I was told there was a 10 minute wait) only to be told that medication was OUT OF STOCK!! ARE YOU KIDDING ME?! I've since taken all my scripts home & have had my account closed. I've tried to purchase Nausetil/Stemetil multiple times (for migraines) & every time have been told I need a script, however I can buy this over the counter at every other pharmacy in Maryborough. My doctor accidentally gave me a script for a soluble type of medication (I've only ever taken the non-soluble type for the last 15 years) & when I asked if I could please have the standard tablet to swallow, I was told NO. But once again, I went down the road to a pharmacy in Adelaide Street & it was not a problem - they were able to give me my usual tablets. Switching to Costigans Good Price Pharmacy is the best thing I've ever done which is backed up by their 5 star rating. Ciao

This is the most crowded shop with waiting in line to hand in the script, then waiting in line to collect medication and then waiting in line to pay. Maintaining social distancing is virtually impossible with the narrow shopping aisles.

We shopped at this store about a year ago and had a very bad experience with one of the rude staff. To day because they had some good specials, we tried this store again. Most people in Maryborough are very nice, being a country town but the girl today was very officous and sarcastic. I don' t know where they find them. That is it now, we will not be treated this way again .

Refused over the counter medicine In extreme pain . The pharmacist thinks she knows more than an optometrist about eyes The pharmacist has a superiority complex

don't go there they screw everything up