Midland Gate Pharmacy

Tony and his Team offer the Best service I’ve ever experienced in a Pharmacy. I find them very knowledgeable, experienced, helpful and friendly. I like to call it my home pharmacy as I’ve been a customer since It opened. Thankyou Tony and Team

Bought a diffuser in this store and returned it because it didn't work. Felt like the staff member was being disrespectful. Told to leave item there. Got a call back saying yes product was faulty. Gee, told them that while in store. Just wasted refund not another product. Same story when it came to skin products. Had an allergic reaction. Got no refund, so the items in the bin. Not happy Jane.

I dunno know what the low ratings are about, but this is hands down the best independent Pharmacy in Perth!!! I got a free, barista made coffee while I waited for passport photos, the young women who work there are so polite and attentive, you'll want to visit just for the service. They also have a massive selection of natural therapies and supplements - Their not a bigbox store so your not going to please everyone but their range is so great, if they don't have it you probably don't need it.

I come from Mandurah for the 1,hr facial it is so relaxing and makes my skin feel great

I have been to this pharmacy on quite a few occasions and for this review I was intending to leave three stars - this being given for not bad, but pretty average service that I usually receive; I have found several of the younger females in there are not warm in their manner, rather vacant, uninterested and somewhat giving of the impression that I am wasting their time. The older females are not too bad. The older male, who I think is the manager or owner is also pretty good, although his sense of wry humour may not be appreciated by all, but I find it no problems. However after reading through some of these reviews - and human nature being what it is - attracted to the reviews with poor ratings, I was not impressed to see that some other people have not fared well at all at this pharmacy, quite shocking really - and especially since NONE of these reviews have received any follow-up comment from the owner. Also the one that mentioned the letter of complaint, which also had no reply. Very rude. So I reduced my rating to two stars for this. Call it the follow-on effect. It gives the impression of a sure sign of not caring about their customers' experiences. I'm sure this pharmacy, servicing as it does, a low socio-economic area like Midland, would get more than their fair share of shifty types presenting themselves at the counters, however, that certainly wasn't the case of some of the people writing those reviews who seemed very well educated and probably more knowledgeable than the staff!