Nice Image and Photo

Have had a number of good experiences here. Ying, the manager is highly skilled, and very professional. A great help in getting all the family photo albums up to date during the lockdown. Also did a complicated picture framing job. good value and responsive

I needed to frame a very special drawing of my deceased dog so I wanted it to be a good quality frame. I got the most wonderful service, the staff here are so attentive and they even framed it for me for no extra cost! The frame I got is made in Australia and is incredible value and quality. Price, service and quality is fantastic!! I’ll be back!

Man working at Nice Image and Photo in Elsternwick was extremely aggressive towards me when I returned to the store the next day to say that the NZ passport photos they took did not meet NZ government requirements. I showed them a print out of the NZ passport application and he yelled at me arguing that he was right and showed me his point of reference which was 123passportphoto.com. His manner was very threatening and at one point it looked like he went to lock the entry to the store. I was there alone. The lady saw I was very upset and I guess she told him to go away and she tried to resolve the situation. I just wanted to leave and asked for a refund but she pointed to a sign and refused. So I had to stay while she attempted to correct the photo. I left shaken and in tears. Disgusting behaviour - not only to a customer, but to a woman.

Took photos for Canadian Permanent Residency passport submission at this place after I got rejection for the photos taken at office works. The lady here is well informed about the photo requirement and specifications. Although they charge 5$ extra for taking photos of children below 2, the lady took enough effort to take a nice photo of my little one. For adults they charge 22$ for 4 no's 50x70 photos.

I stumbled across this store by accident and I'm so glad I did. Being a pensioner every cent has to stretch far. The store owners provided me with the framed print I've been trying to buy for ages, but literally at a fraction of the cost. It looks amazing and I'm so happy. I couldn't be happier. I very highly recommend this store. Thank you.