One Agency Kingsway Realty

Great friendly servicenRichard has been excellent to deal with from first inspecting the property, to purchasing it.nHis friendly and approachable attitude and great knowledge made us feel very comfortable when buying our first home. Communication was top notch, Richard was always available by phone and happy to help with any queries I had.nWe had a great experience buying our first home, Thank you Richard!

It's rare, especially in today's market, to find an honest and reliable Agent whom you fully trust, whom you know has your best interests at heart, who's goal is to achieve your goal in buying or selling your property, and goes above and beyond to help you achieve that goal, and who is just a genuine and completely professional business person... but this is exactly what we found with Richard and Frances at One Agency, Kingsway. We have had dealings with many Agents over recent months, in the process of selling our home and purchasing a new one. We have had some terrible dealings with some who's clear objective is just the 'money' and how much commission they can make from a sale, but this was the complete opposite with Richard and Fran. Their professionalism is first class, they genuinely care about their Clients and go above and beyond to help them throughout the sale process. We cannot thank Richard and Fran enough, we felt so comfortable with them from the very first meeting we had with them - it was our absolute privilege to have them sell our house for us, and now genuinely consider them not only as our Agent, but as our friends as well. If you want honesty, reliability, professionalism, all from an Agent who is also the Business Owner (so no pushes to just make commission for the Licensee), then these are seriously the Agents to contact, you most certainly will not be disappointed!

The Director of One Agency Kingsway Realty, Frances Sullivan, is unhelpful at best. She will absolutely put the worst quality of tenant in your rental property and will defend them to the hilt, even when they break the terms of your lease. Her current tenants breached the terms of the lease, and the council laws, and she continued to defend their actions, probably not even alerting the owner of the property. She will defend tenants who harass neighbours, not even living on the same street, even in the face of hard video evidence proving their actions.nnShe will not accept responsibility for her choice to house disruptive tenants, even during a time where lessors can pick and choose who to offer a lease to. If you complain about any of her problematic tenants, she will insist you don't know what you're talking about, and that her tenants will never harass other people, even when you've seen them directly look over the fence and abuse you to your face.nnHer personal judgement, at best, is riddled with ignorance and incompetence. She doesn't care about the properties she manages, the property owners she represents, or the neighbourhoods she exposes her awful tenants to.

Fran and Richard are great people. Honest, straightforward and professional. If you need help with your rental or selling a property give them a call.

Richard and the team at One Agency Kingsway are great value for their incredible service. Can't recommend them enough!