Statewide Sewing Centres

I had spoke to the main owner, I think from Coburg and he dropped a machine all the way out for me to look at the Ballarat shop. He offered a deal and was very helpful. However the lady at the shop was very rude. She tried selling me the machine at above advertised price and didn't want to honor the deal... she even started writing up the invoice to try to pressure me to agree. Honestly hugely disappointed that a local business did this. Have nothing nice to say about her service. I left feeling incredibly stressed and disappointed I was treated like that.

Thank you to the lovely lady working at Ballarat on Saturday 13/3/21. I was struggling to find patterns on the B hoop of a Janome 300e. She told me what to do. I came home and gave it a go. Its not perfect but I learnt how to fix my tension so that the tread from the bobbin did not show on the top. How to go backwards if my thread broke. How to change the thread on the bobbin half way through. Thank you so much for your help.

I don't no anything about sewing machines but have found this business super helpful and straight up with my enquiries, have no issues recommending

Brought great sewing machine, lovely service

Knows what she's talking about, but could really use lessons in customer service. Took my 'cheap' machine in there for advice/repairs and it was like I offended her with me/it's presence! I won't be going back there for purchase or repairs.