Urban Wax & Beauty

Wonderful staff.... Outstanding service, laid back and professional. So happy each time I visit

Burnt my eyebrows last year (2019 March) before I had to travel for a conference. It was good that they followed up with me to try after I contacted them about it. However I was not satisfied with response as they didn't offer money back for the eye brow wax and only offered free treatments at their salon to appease me, despite me telling them that I felt uncomfortable about returning to their salon after what happened. Still haven't been back, but have just received an email from their system after I had asked for my details to be removed from their systems. Was also asked to not post a review and have not, until the recent email, which meant that my details had not been removed as I had asked. Other treatments wax treatments I had were good ( full leg, under arm) and I had no problem, and they have a good range of products on sale.

Urban Wax had been my go-to for over six years. A couple of times I've tried to go elsewhere (when I moved) but I kept coming back. The salon is lovely, and has plenty of parking; the staff are friendly and are experts in their field. There are so many places that have staff who do careless waxing. Urban Wax staff are professionals who are trained to wax properly and efficiently with minimal fuss. Highly recommended.

Always friendly & flexible

The Staff are excellent and I have never had issues with them. I have had waxing and facials. Brooke is excellent with my eyebrows. Cannot fault anything about this salon .