Batemans Bay & Moruya Funerals

WE HIGHLY RECOMMEND AND THANK YOU.nnABSOLUTELY TOP PROFESSIONAL AND COMPASSIONATE SERVICE.nnThey professionally organized and performed an absolutely appropriate and beautiful Veterans service for my Dad.nnTheir help and advice with the organization was unpressured and absolutely tops.nnhaving pre-paid the funeral was great and took the load off of having to find the funds, which was a huge relief.

My wife and I could not be happier with the service that Batemans Bay and Moruya Funerals prepared for my father-in-law. They were accommodating to our every need, professional and respectful. I can't recommend them strongly enough. Thanks Daniella, Wayne and the entire team.

What a tremendous group of staff members here. I have worked with many funeral homes in my line of work, yet never state to state. (I live in Victoria)nThe kind professionalism offered to me has been so very pleasant, with my clients very happy with the attentive compassion & care offered to them from these kind hearted staff members.nI must commend them on their attention to detail, personable approach and beautiful manner in dealing with me over the phone with such extensive arrangements. I would highly recommend this funeral home to any of my nearest & dearest. Thank you.

We contacted Batemans Bay and Moruya Funerals when organising my father's funeral in February. The funeral was held in Queanbeyan but because we have used BB and Moruya funerals for most of our family the director helped us by getting in touch with Tobin's funerals in Queanbeyan to have the actual funeral then Dad's was sent down to Batemans Bay after the funeral to be cremated.nWe spent a week sending photos and music and communicating with the funeral director of BB and Moruya funerals and also the director of Tobin's to get the final photo memorial/ power point right and we were assured everything was fine and we were good to go.nOn the day the 66 photos we had sent through to them did not work on the slideshow they created resulting in about 10 photos to replay over and over and the music didn't start for about 5 minutes.nMy mother was so upset as was the rest of us, when confronted both BB and Moruya Funeral and Tobins denied any responsibility whatsoever. And to make things worse the presentation they gave us back on a usb actually had all 66 photo's on it.nWhen we got in touch with BB and Moruya funeral's to settle the final account we asked that they lower the cost keeping in mind the massive stuff up on the day of Dad's funeral and they offered a slap in the face of $350.00 of an $8000.00 funeral.nMy Dad's funeral will forever be tainted with this memory and nothing can be done to fix it, we didn't even get a proper apology, they just apologised that we were not happy, not that they had made a mistake.

The service I got from the staff at.this business four and a half years ago when my wife passed away.was nothing but very professional and the staff most polite