Bing Lee Prospect

When our old washing machine died it was with the washing in it and water. Such a hassle. We went down to Bing Lee and Dan helped us pick a new one. It was such a smooth customer service approach. No BS or pressure and all our questions answered. They promised next day delivery between certain times and the machine arrived the next day, on time and was installed within about 10 minutes. They took the old machine away, as promised, and we were ready to go. Even though I am not a techi wizz this machine I bought which was an LG was easy to work out how to use especially as they had told us in the store already what to do. Dan actually plugged in a demo for us and explained how to use it. The booklet is quite easy to read and our washing is so much cleaner looking. I don't think the old machine was even washing properly. So far we are very pleased with this product. We migrated from a 5kg old one to a 7.5 kg new one so we can fit more in per wash. It seems to calibrate it to see if the settings are right we chose and then off it goes. It's almost soundless and so so easy. Am happy with this product right now :) and wrote this review to thank Dan and Bing Lee for making what could have been a disaster with no washer and endless looking into a wonderful smooth transition to something better. Good job guys! Thanks :)

Visited this store again today to this time purchase a dryer. Have previously purchased a washing machine at this store. Joseph was again the first person to come and greet me as I walked into the store. Joseph is friendly and knowledgeable about the product I was looking to purchase. He pricematched another store and we got a bing lee gift card through a promotion taking place also. I thank Joseph for his help today and will indeed go back to this store again.

Quick service. Competitive prices. Next day delivery

Good customer service but Things are not in stock what I was after

It pays to review your desired product beforehand no matter where you shop. Staff were extremely helpful and made the shopping experience appear seamless