Digital Camera Warehouse

Seriously impressive service! I was desperate to get a scanner to Darwin for my small business, I had a very tight time frame to meet. I had spoken to other companies, and despite my desperate pleas, no one was willing to even consider finding me an overnight courier option. The best option other suppliers were offering was a 5 business day delivery!nnI was lucky enough to speak with John, he was so efficient, friendly and understanding of my desperate situation. Within 10 minutes he had phoned me back with an option to get the scanner to Darwin within 48hours, best case scenario within 24 hours. His manner was reassuring and I found it very refreshing to find a customer service officer so willing to help. Payment was made, I received everything to my email as he promised and I felt at ease that he would also be prompting the process from his end.nnThe next morning I was slightly anxious as I was watching the tracking through Star Track. It hadn't updated from the previous day so I phoned the call centre again and this time I got Josh. He was able to give me a much more accurate update and again, super friendly and more than willing to help. In the end, my product was delivered to me within 24 hours!nnI just want to say a huge THANKS to both of the guys that helped me. They surpassed the service from their competitors by far.nnIt seems great service is more and more difficult to come across, so I wanted to go out of my way to give a shout out to John and Josh. Great work guys, it didn't go unnoticed!

I just recently ordered some items online, but in the process needed to talk to a staff member via phone regarding some accessories I was thinking of adding to the purchase. I spoke to Kylie who went to the trouble of emailing me more product details complete with a video link giving me a clearer idea in order to make my decision. This was followed up by Dean, another staff member who spoke to me at length in a very helpful manner. Overall the products I ordered were dispatched in good time and were delivered through the post very promptly. Thanks very much for your personal and professional service. Regards Peter

A lot of good products. Unfortunately, prices all seem to all have gone up to full RRP now.

I visited the Canterbury Digital Camera Warehouse this week to spend only $15 on something I needed. Regardless of the small value of the item I wanted to buy, I received great customer service from the knowledgeable staff, which included a complimentary cleaning of my dusty lens. I recommend considering these guys for your next purchase!

Dianna and the team at Digital Camera Warehouse have been such a joy to work with over the years. They have gone above and beyond to get me the gear I need to do my best work. Couldn’t recommend them highly enough!