Tradesure

We took out contact works insurance with Tradesure which I was told was valid for 2 years.nnWe were told at the end of 1 year we had to pay for the second year.nnThen 22 months later we were told this policy would now expire.nnWe specialise in architectural construction and insurances are requested by the architect now and then. It was embarrassing to explain extra costs to the client. Even more embarrassing to explain the insurance was void.nnIn discussion with Kris Minns he refused to accept any responsibility. He didn't want to deal with any sorry comings of his own and simply hung up on me.nnVery embarrassed and disappointed customer just trying to run an honest business and do the right thing by his clients.

I enquired about the insurance that was claimed by the solar installer for the damage they caused on the first day of installation but the guy who I spoke to was arrogant will not entertain my call.I am the property owner so I can't understand why they will not speak to me wherein the installer said the insurance will call me.So instead of waiting for their call, I called them instead so what's the difference of me calling them or them calling me.nAfter few minutes of talking to the guy, I rang the same # hoping that someone nice will understand my frustrations on the damage of my property but this girl Keisha was helpful at the start then started raising her voice to me I have the record of our conversation on my phone as my evidence of her yelling at me so she can't deny that.Well Ombudsman is just a phone call away.

Thanks for helping sort out my trades insurance! Good to actually speak to a human

Always goes above and beyond to get you the best prices.