Carlton Audio Visual

Quirky - like most hifi obessives I guess! - but very knowledgeable and helpful. And prepared to give you the time to try their excellent and varied range of gear out properly. Highly recommended

I visited Carlton Audio Visual late on Thursday afternoon prior to being locked down that evening. I walked into the store and was greeted by Rab who was there by himself. Wanting to purchase a new set of speakers and an amplifier so that I could enhance my home audio experience, I had a rough idea of what I was wanting. Rab listened, suggested and proceeded to hook up his proposed solution, sat me down and played me Wish You Were Here by Pink Floyd. Having sat through the entire song, I was sold - not only for the quality of the audio I had just heard, but also the fact that Rab allowed me that experience as he was preparing to close. After getting home I also realised he had listened to everything I said, and provided a spare part for my turntable that I mentioned I had lost without bringing it to my attention in the store. Rab and the rest of the team at CAV - please keep doing what you're doing! The best customer experience I have had in a long time!

Absolutely top notch store. Great customer service, and the staff are ultra knowledgeable and warmly enthusiastic. No matter your budget or your level of knowledge, this store will take very good care of you.

Amazing service. Wanted a new cartridge for my turntable, and dealt with Darren. His knowledge and helpful service ensured I left with the right cartridge and a great sounding TT. Highly recommended.

A very big thank you to Reidun for her amazing knowledge, advice and patience. All of that enabled me to confidently purchase my new Rega planar 8 turntable. Also, her advice on the placement of my PMC speakers has improved my listening experience. All up a very pleasant experience.nOutstanding service!