Relax Beauty Nails & Laser Clinic

The service is wonderful, they made me feel so comfortable and relaxed and I'm so happy with the results. I highly recommend.

The leg and back massage was perfectly applied with just the right amount of firmness to remove the muscle knots that had been developing over the past few months. The price is more than suitable for the atmosphere this place has. Very relaxing and perfect way to finish up after work.

I had a new set of eyelash extensions done on Saturday. They looked fantastic, but the next morning my right eye was badly swollen. I contacted via facebook and I got an instant reply, saying that it looked (I sent photo) and sounded like a reaction to their glue. They suggested antihistamines and/or eye drops. If it hadn't settled down by Monday/Tuesday recommended removing them. Fair enough. Monday my eye was much worse and my left eye was starting to react. I sent a message again, but no response. I then rang the salon and explained what happened and was told that the earliest that they could do anything was Tuesday. I explained that it was getting much worse and I was concerned that if I left it another day it will only get worse still. I was told that there was nothing that they could do. I reluctantly accepted appointment for Tuesday. I rang around other beauty salon's but unfortunately couldn't get anything booked as people were nervous about dealing with something that wasn't done at their salon and the possible reaction. I saw my doctor and got advice on what to do, which was to get the eyelashes off urgently. I ended up resorting to Google and managed to remove myself, via olive oil rub on the eyes. My eyes today are still sore and swollen, but the minute I got the lashes off it immediately started to settle down. I tried called Relax back to 1. cancel my appointment with them and 2. to discuss further what had happened. I have not received a call back at all and I believe that I have been completely forgotten. They have after all received my payment of $99 for the full set, which I needed to remove myself two days later! I am really disappointed with the lack of after care. I don't know if it was the glue they used or what has caused this, as I have had false eyelashes a number of times in the past with no issue. I however, have not been able to discuss or resolve with the company. I asked if it was possible for a refund, which again hasn't been discussed in detail other to quickly point out that it was a reaction of mine and nothing to do with the technician. I guess - for me it is a first time experience with this company and it will definitely be my last. I understand that things can go wrong but I do expect some care and follow through, of which I do not feel that I have received. For any eyelash work - I would definitely be hesitant, just in case you have a reaction as well.

My wife went for eyebrow shape and tint one dsy before after spending 10 min everything was done.After coming home she got svere rashes on her eyes lasts for 2days so wont be able to go to work.Still having skin out from rashes.Wont be going back agsin.Poor service.

Went there to get my nails done as it was the only nail salon open at the time. They could only do SNS. It took her 2.5 hours and still couldn’t get it right. I had to go home and fix it up myself! They still charged me for it! I don’t think I’ll ever be going back there again...