Interdyn Brands

The team were great to deal with and helped me resolve a warranty claim in a quick and timely manner. They responded to my emails in a quick timeframe. Thank you for your help.

These guys respond to queries pretty quickly. They are down to earth and if my experience of them representing Pro-Ject in Australia is anything to go by, they are doing these international brands a great service here.

Great service throughout the whole process - sales through delivery and post-sales support. This was my second interaction with Interdyn and both were very smooth.

Handled the support/warranty case for by SVS subwoofer so quickly and efficiently. There was a little back and forth via email to confrirm details but this was almost in real time as if we were using a chat service. Replacement part was sent out immediately and received in a couple of days, along with fitting instructions. All fitted, all working now, thanks heaps! This level of service is rare these days! Highly recommend them!

Great service!nHaving purchased 2 SVS SB4000’s over the past 3 years I was really disappointed when one developed a nasty buzz during one weekend when receiving even the slightest signal.nI took a video of this and sent it to the shop from which it was purchased on the Saturday, and they (Clef HiFi in Melbourne - also great operators) said that a rep from Interdyn would contact me following the weekend.nThe SVS subs are not cheap and come with a 5 year warranty as standard so I was hoping for a quick resolution to this problem.nI thought it was an amplifier issue and so Ev at Interdyn suggested a new unit, one which I could replace myself. Due to the sheer weight of these subs and the hassle of returning one, it seemed like a good idea. The module arrived within a couple of days at my home in Brisbane.nUnfortunately, my powers of diagnosis were incorrect and after replacing the amp module (very straight forward) the problem persisted - it was the driver.nEv was very helpful and put in motion sending me a new driver for self installation, a kit for the procedure and a couple of gifts for my trouble (very nice, too!!).nThis was a bit more tricky but still straight forward. The sub was back to its best and the media room was back to a nice even, dual supplied, high sound pressured paradise. Even the wife was happyud83dude42nI returned the new amp module and kit with a prepaid returns label which was received by Interdyn within a few days.nSo, all in all I was very impressed by Interdyn and Clef for a speedy response and great customer service. Things break down sometimes no matter how good the reputation of manufacturer, but I totally recommend dealing with operators such as these.nThanks again Ev and Nick!