Swan Medical Group - Dr. Peter Oosthuizen

This place runs on queue based appointments so you can't book in advance, but knowing that all you do is turn up and get given a time frame to come back in. It gives you the freedom to not have to wait in the waiting room for 30+ minutes.nnAlthough if you do have a preferred doctor it's a good idea to call up and check if they're in today.nnOther than that all the staff are friendly, helpful and professional. I would definitely recommend this practice

Good practice most doctors are caring but this is a walk in bulk billing practice so you will be waiting a long time. They do have appointments, which you pay for this cuts the time. I like the drs they are very experienced and don't just fob you off

I set up an appointment to see a doctor at the practice got there a little early the receptionist said go sit in the waiting area , there is only 1 person in front of you, i waited 50 minutes , 3 others had gone in before me. During my time in the waiting area others were also disgruntled that they were waiting far too long . i believe they over book the amount of patients to see doctors. It appears A DOCTORS TIME IS IMPORTANT AND TO BE COMPENSATED FOR YET A PATIENTS TIME IS NOT. If you value your time go elsewhere because the service here is appalling.

After not hearing back from a dr almost a week later then they said, I took the initative and called reception to find out my expected low iron results. He told me that the dr wants to see me about my liver results. So I was quite stressed about this until my appointment 3 days later. The dr told me she only tested my iron, and my liver was fine but iron very low. So reception had told me someone else's blood work results. Am extremely disappointed in such a lack of professionalism for a practice I have been going to for over 15 years now. Am hesitant to come back. Please train your reception more thoroughly

Waited 2.5 hours to see a dr and still was 4th in line. Was very suprised no one mentioned how far behind dr Pendergast was when I arrived.