Australia Post Perth

I just did my Christmas parcel posting this afternoon , I had quite a lot to put into boxes, staff were very helpful 😊

The worst customer service experience ever. The staff have attitude like they're doing you a free favour. Parcels are never delivered to the parcel locker. You are forced to visit during opening hours to collect from inside, probably a tactic to achieve on sales of merchandise in the store. Often this means you have to leave early from work to receive your parcel otherwise they're quick to return to sender. Just pathetic!!!

My parcel tracking stopped here. Obviously something is wrong with this place. Staff cant be doing their job properly. Most likely behind a cupboard? Or somewhere there but no one was interested in helping me. I just got a generic reply. “ so sorry, sender can reimburse, we’ll then reimburse sender, blah blah. I dont want reimbursement. I want my parcel! 😡 Rant over 😪

Friendly and efficient staff

Great staff, good service and clean. My go to post office