Australia Post

I am impressed. I rate services professionally, and the man who processed my passport was as good as they get. Give the man a pay rise and put him in charge of training. Brilliant.

I can’t speak for the post office end of things, but the ladies on the Department of Transportation side are angels! I had received incorrect information from an outside source that lead me down a long, frustrating path. Natasha, Rebecca, and Tori very kindly, patiently, and professionally dealt with my misguided application, cancellation of said application after it had been approved, and the reinstating of the approved application. My circumstance was, no doubt, trying for them, and I cannot put into words how much I appreciated their help! As an aside, I saw the staff sanitizing, and their signage and tape markings are clear and concise. I think they are handling the Covid-19 distancing and cleaning recommendations exceptionally.

An Express Post Bag was delivered to the Busselton Post Office, when my customer went into collect it with her ID she found that the post office had already given it to someone else ! My local post office, as part of their professional service, ask for signatures when collecting any type of parcels, regardless if a signature is required or not. Maybe the Busselton PO should adopt this back up procedure, as their checking of customers ID to the parcel addressee is obviously not working !

Poor service and disinterested, unhelpful staff who seem to be more interested in their own paperwork/computer screens than providing adequate customer service. Always need to queue for excessive length of time.

u were meant to deliver my phone to my house today! and is been like a week u still haven't delivered it yet