Rottnest Island Authority

It's an idyllic holiday island but the summer holiday booking system is beyond a joke. Bookings open about 14 months out and sell out within hours. The phone lines ring out and the web booking portal is amateur at best. Bring back the ballot. At least it felt like you got a fair go.

Rottenest is magic. The staff at the tourist info Friday evening should not work in hospitality and improve heir basic manners leave alone helpfulness. Saturday 1 Dec 2018 morning staff were lovely though.

Friendly and helpful staffs. Best services

Fabulous holiday destination but the reservations system is a throwback to a pre-digital era. Year on year it collapses under the load of people trying to book summer holidays. The RIA continues to pretend that it has a system in place when it would be more honest to admit that it isn't built to cope with realistic peak traffic and just take it offline instead of having it crash on opening. Every time. Without fail.

Rottnest island is beautiful, but it's all about the quokkas! :) Take the ferry from Freemantle for the easiest way to get there. Boats are fairly regular and allow plenty of time for exploring the island by foot or by bicycle. There's also a bus that goes around, but we didn't use that, so can't comment. The island is definitely worth a visit.