Australia Post

Great staff for a small PO. Never had any issues.

I went to pay for my PO Box account before it was due. The post 'system' was down and my account couldn't be paid (I had cash to pay). I have since not been able to make it back before I received a late notice. I went in today to pay the account in full $126.00 and was also charged a $25.00 Reactivation Fee. I was also not informed of this while using my credit card to pay. I informed the inept gentleman of this and his reply, 'Im not aware of anything that may have happened previously'. Then pretty much just ignored me. Disgusting service. Why must I have to give at least a single star rating to be able to make this post? Doent even deserve a single star.

Customer service here is a mixed bag. Depends on whose assisting you. Sometimes the pharmacy staff assist the post office customers - and always very friendly. Other times you go here and everything is a hassle or an inconvenience.