Direct Chemist Outlet Mt Coolum

Amazing friendly and helpful customer service. Nothing is ever a problem and they will always get products in for you. Added bonus beat flu shot given, very gentle and didn't hurt.

Lovely staff Extremely helpful & friendly They always help everyone as much as they can They do scripts pretty fast too! Great group of people

Two women behind the counter were engrossed in a private conversation while my wife and I waited far too long for them to finish chatting. They saw us waiting and we were the only customers in the shop. The one that eventually served us had a tone that we were interrupting she and her colleague, and throughout our transaction she was sarcastic, condescending and patronising with a supercilious look on her face. I do wonder though, whether she may have had the same attitude having been interrupted or not. Although this shop is closer to us, we will never be back, but will go to Chemist Warehouse at Marcoola. where the staff have a natural and warm friendliness, are always keen to help and of course items are cheaper. Not that the price matters to us, we wanted to do the right thing and use our local shop. It seems what happened to Charles Farley a year ago has come back with a vengeance but with older ones, who think customers are a nuisance for interrupting them and are to be treated with disdain. It was a horrid experience which render this shop's rating at far lower than one star.

Exceptional team at this outlet who are always helpful. Thankyou.

Wonderful service. I had needed an urgent script faxed from my doctor in Sydney. When I arrived the prescription was ready and waiting for me. They were very polite and helpful.