Australia Post - Canning Vale

Was waiting in the office and saw a post man just pass by. Afterwards received a email said that no one attendance in the office thus the parcel only available in the post office. Why the postman not knocking the door or open the door deliver the parcel to me ? Since I still need to pick it up from the post office, then what's the point I need to pay for the postage fee as I could pick up from the store too.

Item never get delivered from this branch. Customer service is bad and not helpful. Customer service unable to provide proof of delivery. My camera video shows no delivery was made on the date mentioned. Later customer service “discovered” item was delivered to my mail service but it is impossible to place the parcel into my locked letter box. The opening is just too tight for the item. I can see why their google review is only 1 star, cause you can’t give them 0 star!

I will give a 0 star if exists. First we were at home all day Friday and instead of parcel delivery, only a notice is delivered. Second while more furious, the notice noted please pick up from 10 am Saturday 5 Sep while this collection centre is CLOSED, seems the guys never ever had the brain working when writting down the notes! Now I have received a crying 4 year old and a notice to remind me collecting delivery from a CLOSED centre not expected parcel, for waiting in the home all day, thank you Auspost for making my weekend happy!

It's hard to find anyone attending after 4pm, happened this to me multiple times. They're suppose to be open till 6pm on weekdays.

No tracking number and no phone message. The parcel was returned to sender because they sent the post card for urgency last minute. Also, customer service was completely uncooperative, rude, unhelpful and condescending.