Australia Post

Rude, rude, rude. Absolutely NO customer service. Came to collect my post today and was chastised publicly for not collecting my mail sooner..... when I politely replied that I had definitely been in numerous times since when I she was last accusing me of of collecting she was very argumentative back. She kept arguing with me to the point that another staff member calmly stepped in. I have since returned home and now have proof that I have been in on at least 3 occasions and was not given the mail that is now over 3 months old. Wish I could say she was just having a bad day but this is not the first time she has been VERY rude to me.

I just required standard forms which required verification of identity, and a photo. I found the experience unnecessarily unpleasant. The staff were so frosty, not helpful, and after taking my photo said she would discard the other three... I walked out shaking my head thinking, why is customer service so hard?

The postal delivery drivers here do not do their job. They do not driver parcels, and only leave pick up notices. If they do bother to knock, they quickly retreat to their vehicle before you can answer the door

Great place to go postal. Once paid a bill here. Very prompt and efficient service.

What consistently incredibly rude and unhelpful service here. Our neighbour has had to move back east temporarily for health reasons and we're trying to help by forwarding their mail on. Any 'missed parcel slips' are a nightmare trying to pick up at this post office. Even with copies of their driving licenses and others they don't even attempt to help someone else out. Luckily they're much better at Swanbourne post office where most of the packages end up getting left.