Officeworks Ferntree Gully

Bought a mobile phone in the afternoon returned to store next morning re an issue to same salesman,was told it's not our problem contact the supplier and didnt want to know me. Will take further legally.nDO NOT BUY UNLESS THEY CLARIFY RETURN POLICY. FORCED TO RATE.

Very friendly and helpful staff.. always people roaming around asking if they can help.. if they don’t have a certain thing they are willing to order it or point you in the right direction... very helpful with print jobs...nyesterday I was having the worst day.. forget my mask on entering the store.. asked one of their check out staff a question... realised I didn’t have mask...told him I was so sorry I didn’t have mask.. I forget it and it was because I was having a bad day etc and he quickly told me it’s fine He has a mask He can give me..he got me the mask.. answered my questions and I went into the store did my shopping and upon exiting he told me... hope your day starts to improve .. when your have a really bad day this means such a lot ☺ufe0f

Great customer service when buying 4k worth of productn.nVery much less so when you come in to pick it up a couple of days latern.nud83dudc81ud83cudffd‍♂ufe0fn.nGreat that they offer a 30 day change of mind return policy ud83dude43

Jess from print and copy was very helpful with printing my pics! She also helped me find the items i needed aswell! Well done Jess, definitely will make the trip back just for your service!!!

decide on a new handset. check officeworks website: says available at this store. call to double check: 3 calls, no answer.ngo into store: ask at counter. 'yes we have those, but you have to go to the other counter so they can get them brought down from the back'nproceed to other counter: 'sorry that's wrong. we don't have those'none giant waste of time later...nSo, customers? go elsewhere.nAs for officeworks..... leave the complicated stuff to the grown ups. stick to pads and pens for when the kids go back to school.