Healthy Care Massage

My experience overall was quite traumatic. Firstly when I requested a female do my massage the older male tried to intimidate me into allowing him to do the service. This made me extremely uncomfortable. I was then told if I wanted the massage done with oil it would cost me an extra $5 which I found absolutely ludicrous. I have never been to an establishment where they have charged extra for this. Once she began the massage she started shouting to the man at the front counter in a foreign language. This obviously made it quite hard to relax... the man then opens the curtains and hands her something, the next thing I hear is her chewing on something so I imagine he handed her food. The massage overall felt all over the place and I didn't feel as though it was being done by a professional. Half way through the massage I heard a customer at the front counter requesting for the lady doing my massage to do her nails. I then hear the man at the front counter tell her that she is a busy doing a massage for a girl who does not like men. This made me feel so embarrassed! Things took a turn for the worst when she started being extremely firm to the point of excruciating. I told her many times that she was hurting me and asked her to be softer but somehow she interpreted that to be that the area was sore and she applied even more pressure. I was in so much pain that I started to cry and only then did she stop. She then proceeded to tell me that I had a lump on my chest and that she was trying to smooth it out so I didn't have to have it removed by a doctor. The lump she was referring to was a midgy bite... my body is extremely sore, it feels like I have been beaten... I will never return to this establishment and strong advise against going there for anything.

Booked an appointment by phone for an afternoon massage for 2 people early this morning. As I was on my way to the shop (10 minutes before scheduled appointment), I received a phone call to say that they had booked someone who had just walked in off the street who wanted an hour massage and our appointments will now be scheduled half an hour apart. Not good business and very unprofessional. Did not care when I raised the issue with them that I had booked this appointment with them and that it is unfair that they expect my wife and I to wait. Would not recommend and will not be going back.

This is the best place for massage in Cleveland! Healthy Care Massage offers a range of affordable packages that truly set them apart from the rest. The staff are extremely friendly, helpful and very professional. The parlor is placed in a very convenient location too.

Me and my friends went to this place for eyebrow tinting and she did absolutely terrible, she overdrew them, they were way too dark, she was calling my eyebrows ugly and everything. After we had paid for it we went to the bathroom and started scrubbing them off and that did nothing. So we went back and asked for a refund and she wouldn’t give it to us so we had a massive argument she was so rude to us and after she finally gave us the refund back. She was so intimidating and was fully yelling at us

Thank you sooo much Mai this is the second time i have had my nails done by you Im so VERY HAPPY ☺ i will never go anywhere else except to see you, You take great care & pride in what you do and do my nails exactly how i want them, Thank you again Mai and your customer service is exceptional you go above & beyond and jason also makes me feel very comfortable with his beautiful manners and also attentive to everyone Thank you both Lisa 😊1 very Happy Customer