Premium Sound - Bang & Olufsen, Bose, Sonos, Devialet

Unreal customer service! I bought a soundbar for my TV then a friend came over and showed me how to hook up my other speakers to the TV. I called the store on the off-chance I could simply cancel the order before it had been dispatched. Rob was so helpful and advised it had been dispatched but I could simply return it to the store since I live in Melbourne, but he would see if he could also stop the delivery direct with the courier too. Next day i received an email to state that my order had been reversed and refunded. This was based on one call, no fuss, no chasing just amazing personal service. Cannot recommend enough.

Very helpful and friendly! Fixed up my headphones nice and fast. Lovely store, too. Very chill atmosphere.

I had preordered bose soapstone. The owner Rob was very sweet to give me a fantastic deal. On top of that he was super responsive and made sure I was informed of the order's ETA on a regular basis as there was a huge backlog. I would recommend this store to anyone who is an audiophile. Stores like this should always have our support in Australia!

Recently purchased from Premium Sound online, quick response to queries before purchase. Made a back order on a product not listed or in stock., They happily filled the order. Excellent communication & customer service from Pat. Also providing post purchase links to product information. Highly recommended.

Excellent service, fast shipping and competitive price.nReally appreciative of Robert's help and very happy with the purchase.