Highly Tuned Athletes

I ordered online on a Saturday night. Confirmation email was almost instant and, though they were closed, the postage was super quick. My item arrived early Tuesday. Great communication, great store.

Called Rob at Highly Tuned Athletes this afternoon to place an order. Two hours later it's on its way with Australia Post. Quick, efficient and got what I wanted sent to me very quickly. Thank you.

I wish I read these reviews before I ordered. Placed order 1st March, was advertised as express delivery now late on the 17th and no update and 2 emails sent with no reply. Now need to go to my bank to stop card payment. I thought it may just be a delay as I understand this happens but reading emails it seems this is normal practice.and many don't get resolved.

Purchased a polar heart rate monitor, never worked and Highly tuned athletes totally ignore my multiple emails and request to rectify the problem. extremely rude and un professional.

BEWARE - ordered garmin watch 24 Feb. Nothing has arrived. Multiple emails and phone calls unanswered. When I did get through it was stated the stock was on delay from Garmin, and then 3x that it was being sent to me but just missed the post cutoff and I would be getting the tracking number emailed to me the following day. Still nothing. Have raised a dispute with credit card and Consumer Affairs VIC.