Nature's Hair and Beauty Supplies

I met Amber and Batile on Saturday 24 of April, the girls welcomed me, assisted and advised me on my purchase. Your customer service is excellent, keep it up.

I wouldn’t even rate one star if I had an option. So I bought a wig turns out it was a faulty wig. I came in the next day with a receipt and everything. They did not want to replace it for me even though legally I’m entitled to a return or refund.

The only thing high here are the prices. The customer service is the absolute lowest worst of any retail store I’ve ever been in. Also the hair and wigs are not stored in a way that would protect the quality. Overall it’s a very unprofessional place.

Go here every now and then to buy some hair products or extensions. Positive is it's easy to find, close to public transport and they stock various hair products at reasonable prices. But lately I haven't been wanting to go there because the attitude of the sales assistant or girl who works at the counter. I see I'm not the only one thinking she has an attidude by reading the other reviews. Shes very in your face. I like to shop in peace and browse the shelves. I know what I want that's why I'm at the store.. The Sales assistant just needs to work on her customer service and let shoppers shop in peace, it's a small shop if we need help or recommendations we will ask. I didn't even want to look at the other side of the hair products shelf incase the sales assistant followed me or asked me if I needed help or know what I was looking for. Might try another store or online.

Amazing and helpful staff. They are really listening to what you are looking for to help you the best way. They really give good advice about skin products, hair extensions, wig.nIt was a very good experience at Nature’s Hair Bankstown.