Katherine Toyota

took my cruser for repairs very friendly and competent staff. Will go back

Worst experience i ever had walked in and never asked to sit or try to discuss just felt like I was kicked out

Outstanding Customer Service from the team at Katherine Toyota, they are extremely busy this time of year and did their best to fit us in to replace our fuel filter. We waited a little while but in the end they got us back on the road. The staff did really well handling some difficult customers coming through demanding their vehicle was fixed straight away even though they are booked out solid for 2 weeks and they had just offered to help us at the same time, so were already over booked, all these people had to do was wait a little while as they were asked, the service team dealt with the situation beautifully and should be commended. I guess some travellers just don't understand where they are and the limited resources available in remote areas. the team out the front really looked after us with some fresh coffee's and biscuits and were lovely to talk with.

They were helpful with an issue that I need fixed. I may have to yet wait though to see if fully resolved. But in the end they were helpful and courteous.

We can’t speak highly enough of Craig and the team at Katherine Toyota. When the rear shock absorber on our hire car came off, Craig pitched in and helped us source and install a replacement. He did all this, despite it being after closing time on a Saturday. He even refused to accept any payment from us for his efforts. Our car hire company refused to arrange repairs for the vehicle, so without Craig’s help, we would have been stranded in Katherine. Craig truly went above and beyond. We honestly can’t thank him enough. He is an absolute credit to Katherine Toyota.