Orange Coach Charters

DO NOT USE THS COMPANYnThis a copy of my letter to the company to which I have not had a response.nI am writing to express my utter disgust at the service and attitude given by your driver at my sons wedding yesterday. Not only did he embarrass us in front of our guests but have done irreparable damage to the reputation of your company. The driver proceeded in a very arrogant manner to tell my wife that he would not pick up guests from an address that was on his schedule. This would have been an issue had our return trip not taken on its final farcical and somewhat disturbing climax. I fully accept that our meal had taken a little longer than anticipated but we are talking a matter of minutes not hours. The response I got from your driver was that he didnt care about my guests, that he had another appointment and that he would be unloading and abandoning our luggage in the street.By the time the driver had finished unloading our luggage, our guests were ready to board the bus. The behaviour and language used by your driver in front of children defied belief and he then stomped off for about ten minutes. And then once on route the driver got lost and had to be given directions. I will not be sending your company an invoice for the damaged crockery caused by your driver, nor the for the cost of providing a taxi for our guests, who were too distressed to remain on the bus. But I would respectfully suggest that you do not subject anymore of your customers to this man, who would probably make a good truck driver as long as he did not have to deal with the public. And that you provide me with a written apology from your company so that I can at least pass it on to our deeply offended guests.nnNeedless to say we never did receive an apology of any kind.nDisgraceful!