William Barrett and Sons Funeral Directors

The undertaker that we met with in the first instance was very nice and that it where it pretty much stopped. Obviously being extremely upset we were told that we could email him any queries we had. He never actually answered any of my emails, I had to forward them to the generic email address, where I finally got the answers I sought. My husband rang numerous times, he was out of the office and never returned a call. There were a few issues with the body being released, we never actually got told that they had it. The gentleman assigned to us wasn't even at the start of the ceremony and we were greeted by someone we had never met. Thank goodness for our celebrant, he was amazing. We didn't have time to speak to the people that had turned up at the funeral as we were rushed off to the crematorium, by the time that had finished our guests had left. On the whole I was very disappointed. Today I received the bill and am disgusted at the amount we have been charged for sub par professional services.

Highly recommended. A very warm, professional service. Thank you Naomi and your team for giving us every thing we asked for.

Thank you so very much to Brett and the supportive team at William Barrett and Sons Funeral Directors. Your empathy, professionalism and attention to detail helped me through this most difficult of times. Brett's patience and clarity in explaining the funeral process made what could have a traumatic ordeal one of acceptance and knowledge that Peter would be cared for and assisted with respect on his final journey on earth.nI cannot that you all enough.nMay you all experience God's blessings in your work.nBeverly Wojtowicz