West Coast Medical Imaging Victoria Ultrasound, X-ray

This was my first visit to the clinic, and everything about it was very positive. (I even found a near-by parking space!) My check-in at the desk went smoothly. The wait time was acceptable. The technician who did my procedure was excellent--caring, polite, and very professional. I was pleased to see all the COVID protocols in place.

I booked a private ultrasound to check for kidney stones and was very happy with the service I received. They booked me in within 2 days of calling and the private pay fee was reasonable. They explained very clearly that I needed the original version of the request for examination from my doctor, and all the things that I needed to do the day of the ultrasound to prepare for the ultrasound.

I showed up 10 minutes before they closed and the xray technician was able to get me in right away. She was happy to save me having to come back and wait an hour another day and I could tell that she likely takes the same care with everybody she helps. The xray was quick and easy. Would recommend.

Lesley, an ultrasound technician, is by far the nicest, most compassionate person I have ever experienced over my sixty plus years. She talked me through step-by-step of each image she took and why. She is a real asset to this location.

Been here several times. Never had an appt. Wait was reasonable. Staff courteous. Only complaint was that they seemed unaware that patients are entitled to reports AND images if they desire, as part of personal medical records. So, no forms to request. I wrote out personal request and permission form (I am a doctor and lawyer) and never received anything until I complained to the main office.