West Oaks Medical Centre - Denning Health Group

Poor customer service. She kept putting me on hold also. Another thing is that they only seem to care about their current patients VS ones that really need help or need to get a prescription esp if it's vital to my own mental health. THANKS FOR NOTHING!!!! One of the worst clinics I've ever talked to and dealt with. The lady I talked to wasn't friend and I know a couple of them in there and they're very nice. This one wasn't and was very snappy with an attitude.

Tried to go one day only to be told it was by appointment only. Okay so I called later and was told that because I had not been a patient I could only walk in the first time. Was given the hours I could walk in. Went in and then was told the doctor doesn't fill antidepressant prescriptions. Very frustrating experience, what kind of doctors office is this. Go somewhere else if you can.

An excellent clinic! Dr. Singh is a wonderful and caring doctor who takes the time to listen to my health concerns. I never feel like I'm being rushed out the door. and I've never had to wait longer than 2-3 minutes to see him. Other than the front staff at reception being very curt, I recommend this clinic to everyone.

Reception staff were nice. Very busy clinic. In and out in under a minute. Was handed a prescription without being told what it was for and ushered out the room. Didn't even have chance to tell him my symptoms. Had to ask the pharmacist next door for advice and information as well as what I was prescribed and what it treats.

Our family doctor is at this Clinic, and he is apparently retiring at the end of May 2019. No one contacted his patients to inform them he was retiring, you find out when you phone to book an appointment. Front office staff have told us none of the other doctors are accepting new patients, and we are basically on our own. I am at a loss as to how they can care so little for their patients that 1. No one informs you the doctor is retiring 2. They refuse to accept or help the patients of one of their doctors. I will never again step foot in this Clinic after