Hilltop Plumbing & Heating Ltd.

My husband and I had never used Hilltop Plumbing before. We had been using another company for years but thought because they are local we would give them a try. I was impressed to start with the professional, very polite and accommodating phone call I had to arrange someone to come by. I had booked an appt. for the following day however was called back in a matter of minutes to say that their expert had freed up unexpectedly and he was on his way. I was thrilled. John arrived at our home and was incredibly pleasant. He was very professional and was able to give us a quote fairly quickly in what we needed. He was able to go and get the parts and come right back to finish the job. We will definitely be using them again as we just can’t say enough good things about how we were treated and the level of service we received. We will never use any other company for our plumbing needs.

Excellent service from Hilltop. They were professional, on time, and quality work. I have a fairly new townhome, and the pipes leading from the furnace/AC were backed up with debris. Causing my furnace motor to be submerged in water, and leak in the garage. Brent came and diagnosed the issue right away and fixed it within 30 minutes. Can't say anything bad about their service and workmanship. 100% will be recommending, and using them again in the future if any issues arise.

We had an overhead fan put up on our bedroom ceiling. Richard did an amazing job, as there were no beams beneath the drop ceiling for him to work with. He then designed and built a solution to the problem. Fan's up, looks and works great and we're loving the breeze. Thanks Richard, you're a talented electricain, who provide A+ service .

I contacted Hiltop Plumbing & Heating to hook up and service my Gas Fireplace. When the service tech arrived he was expecting to service the fireplace but was completely unaware that it needed to be hooked up first. The service tech was able to find the parts, in his van, needed and spent most of the time working on connecting the fireplace. After the connection was made the service tech attempted to start the fireplace. After some time the service tech was able to get the fireplace started but it smelled terrible and the flame didn't look good. The service tech said that the fireplace still needed a major service and may or may not work for us as is. The service tech also suggested that we should call, in a month or so, to get them back to do the major service. In summary, I payed $500+ to get my gas fireplace connected, but not serviced. I was advised to call back, in a month or so, and have them come out again for a major service at an additional cost. I have attempted to use the fireplace, a few times, but it is exactly what the service tech said, sometimes it works and sometimes it doesn't. If and when it's working the flame doesn't look good and it smells terrible. I will not be using Hiltop Plumbing & Heating again.

As always, the guys from Hilltop were great! Fast, friendly, cleaned up after themselves. They made the process of replacing hoses easy and answered all my questions. I’ve used Hilltop for years and wouldn’t think of using any other company.