Shoppers Drug Mart

I switched from Save-On Pharmacy to Shoppers a few months ago because they close at 10 everyday. It was a huge mistake. Shoppers takes a very long time to fill or refill any prescription, and the pharmacists are often borderline rude. I am extremely disappointed with the service - or should I say lack of service-. I am so done there! I am going back to Save-On! Over there, the service is always satisfactory. Shoppers is definitely not the pharmacy I would recommend to any new comer in town.

The pharmacists have always gone above and beyond to help me and answer my questions. They genuinely care about my family's health and have given me great advice over the years. The other staff have been friendly and helpful as well!

I was in shoppers asking for assistance from a young lady with dark hair, believe her name was Drew. Very rude girl, clearly did not know what manners were. Told me I was not worth helping and I was wasting her time. Never will I go back to shoppers to spend my money. UPGRADE YOUR CUSTOMER SERVICE!!!!

I asked the lady in cosmetics for help. She was minimal but ran to another woman and stayed with her for 10 minutes while I waited. I will always save my money and go to London Drugs in Courtenay as I have emailed about this prejudice treatment with no help from emails either. Still no response 3 weeks later

Sale prices are good. The pharmacy staff are always friendly