Eagle Rock Plumbing & Heating

Eagle Rock plumbing was quick and great clean up afterwards. Very reasonable rate and billing. Pleasant guy. Would recommend.

Troy did a small plumbing job for me. He was quick to respond to my message, quick to do a quote and did the job on time. Clean, professional and reasonable pricing. I would recommend Eagle Rock to anyone.

We have had need of a plumber twice in the last month for two different problems. The first was an emergency. Troy arrived ASAP.. and was professional, and competent, got the job done. The second job we had more time and Troy confirmed the time, was on time and again got the job done. In both cases he did a great job and the price was was fair. Sincerely Brian Long.

I purchased and paid for some hard to find parts from Troy on Kijiji. I was a repeat customer. Due to COVID (and me being from Alberta) I was un-able to pick them up for a few months. When I did come to collect them, I arrived at the agreed upon time and location and Troy wasn't there. He didn't answer his phone, or text messages. I left empty handed. When I finally got ahold of him, I expressed the impact of his breaking his agreement had on me. He apologized, admitted to the misunderstanding, and agreed to leave the parts outside for me to collect the next day. The next morning I double checked before leaving to drive down from Salmon Arm (again) and he had a change of opinion. He said ".. the people that come and buy parts understand that [my] work comes first and not get all put out when I'm busy.." He refunded my money. I would not recommend doing business with him as he did not honour his word on two occasions. I wasted a lot of time and money to go away with nothing.