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Reliance Superior Heating, Air Conditioning & Plumbing

96 Terracon Pl, Winnipeg, MB R2J 4G7, Canada
+1 204-259-2708
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Detailed Information
Openning hours
  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours
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Reliance Superior Heating, Air Conditioning & Plumbing
Reliance Superior Heating, Air Conditioning & Plumbing
Reliance Superior Heating, Air Conditioning & Plumbing
Reliance Superior Heating, Air Conditioning & Plumbing
Reliance Superior Heating, Air Conditioning & Plumbing
Reliance Superior Heating, Air Conditioning & Plumbing
Reliance Superior Heating, Air Conditioning & Plumbing
Reliance Superior Heating, Air Conditioning & Plumbing
Reliance Superior Heating, Air Conditioning & Plumbing
Reliance Superior Heating, Air Conditioning & Plumbing
Reviews
Eric Zbrog (11/18/2020)
I chose this company to fix our furnace because the ratings are high. That was a mistake. Our service tech was friendly and "quick", the first time he left after the furnace was "fixed" he asked for a 5 star rating. Well, if he'd actually fixed it maybe I'd have considered it. The furnace was still blowing cold/room temp air after he left. I messaged him letting him know. House was 61 f. Eventually he came back at 1 am, 6 or so hours after he left. During that time while waiting I called the 24 hour line and told them our guy wasn't answering the phone after he left without fixing the furnace. She said great, we have you booked for 2 pm tomorrow. Excuse me? We waited all day for YOUR service to fix our furnace so we could sleep in a house that wasn't frigid. Guy came back "fixed it". Woke up this am the furnace is still blowing cold air. I call the 24 hour line. Set up with another appointment. Receptionist had the nerve to offer me annual services and other options to buy into the company. Yeah right. Clueless. Do not recommend.
PD Sawatzky (10/17/2020)
Brook came promptly and provided an assessment of my needs with options for new furnace, thermostat and hot water tank. He was thorough and was aware of changes that need to be made because of changes to codes. He followed up to make sure I didn’t have any unanswered questions and was open to discussing information I had found through my own research and discussions with other vendors. He did not apply high pressure tactics and made this experience a positive one. This review just covered the consultation and sales process. While I only had the furnace installed today, the only items that seemed odd to me about the consultation/sales process was 1) they took my credit card info prior to installation, 2) while an written estimate was provided after the consultation listing the parts and fees, it did not provide as much detail on what was going included as other vendors quotes. In the end all the items we discussed were addressed so it was not an issue. Thanks Brook. A separate review will cover the installation experience, generally it was also positive.
Morgan Coulthard (10/18/2020)
The service man Rob Tomlin hands down provided the best customer service. I use to run the customer service dept with Manitoba Lotteries so I am aware or the importance of this service. He took it upon himself to be make sure we were OK while waiting for the part to come in to. Our furnace was not providing heat and it was quite cold and he checked in everyday to update us and make sure we were OK. In our families opinion he went far above and beyond what he needed to do. We were lucky to have him help us and Reliance is lucky to have him represent them.
Debby Johnson (09/29/2020)
We are very pleased with the prompt service for our furnace replacement. The installation staff came prepared and worked quickly with changing the furnace, pipes, plumbing and electric work and new thermostat. They were all mindful of the house and tidied up promptly once their work was completed. The staff was courteous and explained the work they were doing to myself, my mother and my son. We will definitely continue to use Reliance
Scott Foster (08/28/2020)
After a consultation with Rob yesterday, Phil, Tanner and Kenan from Reliance came by today to replace our ageing furnace, central AC and water heater. Rob was excellent at understanding our needs and helping us choose the solution that was best for us. From the get-go felt at ease that he was on ‘our side’ and not pushing us towards anything we didn’t need or want. I was very impressed with the install today. I’ve had a few houses over the years and these guys were some of the best and most professional contractors I’ve dealt with. They answered all my questions/concerns and did their best to accommodate the various requests I had. They did quality work and an excellent cleanup job after. I’m a bit of a home handyman and it’s always bothered me when I get pros in and when they’re done I feel like I could’ve done it better. There was none of that here. Very neat and tidy, minimum collateral damage. Very impressive.
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