Nice Nails

I made an appointment for gel nails with a white tip. Pretty basic. I have seen many beautiful, perfect sets from them so I was confident in their ability. However that changed when they started to do acrylic after I asked for gel. They quickly adjusted but not without first telling me abruptly that it will cost more since since I didn't tell them I wanted gel, even though that's what I booked. That was fine, I don't mind paying more for what I want. But my confidence was further shattered when they only applied clear gel. I confirmed that they understood that I wanted white tips. They said yes and that they build it on after. But then they told me I couldn't have white tips because my nail beds are too short. I've never before had any issues. I trusted their process still but maintained that I want white tips. Then they did polish over the gel. That's when I understood why they didn't want to do what I asked. They had to fix the polish several times and still it came out splotchy, uneven, and had squiggly lines. In addition there were bubbles in the gel, dips in the middle of my nails and they were done at least 3mm from the cuticles (which were not prepped) making them look grown out already. Some of the tips were also lifting as soon as I got home, allowing dirt to get lodged between my natural nail and the tip. That is dangerous and can cause an infection. They also left polish all over my fingers. I haven't had my nails done in 7 years and it was quite the splurge. I went home and cried about them and how terrible they looked. Unfortunately, I have seen them do amazing work and I would totally recommend them to most people. However when I walked in there and had to take a minute to ease an anxiety attack about wearing a mask, their attitude towards me changed. It became clear that they did not like me. I wish they would have simply told me that they didn't want me as a client rather than do a terrible job of my nails and then charge me for the service. So overall, great if they like you. If they don't like you, they will do a terrible job. That's not professional.

Was an awesome experience. First time I got a set of nails without my fingers hurting after and got exactly what I wanted.

Love nice nails, they are fast and efficient and I always have a good experience going there.

So nice and friendly. They do a great job!!

Very good did exactly what I asked and was very clean