Map
Detailed Information
- Place Types Storage
- Address Highway 598, Rocky Mountain House, AB T4T, Canada
- Coordinate 52.3739878,-114.8902063
- Website Unknown
- Rating 2.8
- Compound Code 94F5+HW Rocky Mountain House, Alberta, Canada
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Reviews
People seem to have bad reviews, but I have been here a couple of times looking for parts to put in my chev, and have had a very good experience. not gonna say its perfect... but the people seemed happy to take me through a walk around, and help me find what i was looking for.
This company absolutely rocks!! My Serpentine belt broke in between Caroline and Rocky Mountain House today and I was stranded. Called this company for a tow back to our hotel in Rocky Mountain House. While waiting i was desperately searching for a mechanic to fix my vehicle. We are from out of town, here for the weekend for a hockey tournament. Nobody could fix it till Monday. Upon hearing this our tow truck driver Angie, found the belt and took my vehicle and fixed it for me!!! Not only that, when we got back from our game, my vehicle had been delivered right back to our hotel all fixed up and ready to go. I am still in disbelief. This woman went above and beyond to help us out. I am so grateful. Outstanding customer service and very kind and compassionate! I dont know what these other reviews are all about. I was treated with respect and kindness. Thank you so much Angie!!!! One of a kind. You dont meet people like this very often. Thank you Thank you Thank you :)
Perhaps they can do good work, but some of the people at Action are very difficult to deal with. I'm revising my initial review now after seeing other companies' rates, because their advertised rates are fairly standard. But the end price ended up being way more than it should be. Tell me how it costs $300 to haul a little snowmobile for a 20 minute drive. Then they wouldn't let me pick it up even though the RCMP told them to release it, so when they finally let me take it a few days later, the storage fee was another $300! And a snowmobile takes up a fraction of the space of a car!
They weren't flat out rude to me, but they were very stubborn and unhelpful. As some others mentioned, the one guy who took me out back to get the sled was very nice and helpful, (thank you!) but everyone else was just unpleasant.
Also, their place of business came across as a rather dingy junk pile of a place that just really yelled unprofessional to me.
I suppose my particular situation probably contributed to it, but I was really put off by Action. I had really hoped for more courtesy and reasonableness from the management. Trying to swallow a $600 bill is not easy, especially when it would have only cost them about $80 to pay the fuel and their driver.
Incompetent pig wouldn’t even get out of her truck. She just sat in her truck and argued about nonsense, saying there was no way to pull me out. I called foothills towing instead and they got me out in all of ten minutes. Sorry lady but if you don’t know how to do your job perhaps you should stick to something a little simpler, like eating crayons. Couldn’t even get her toothless man to get out and have a look at the site. Epitome of pathetic. Do yourself a favour guys and just call a real tow truck company.
Absolute worst towing company to deal with. They parked my diesel outside in 30 below and after finally being able to take it back, they were trying to charge me for a jump start.
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